Privacy Policy

Last update: May 2026

At KREATO GLOBAL we value and protect the privacy of our users, clients, candidates, interpreters, and collaborators.
This Privacy Policy explains how we collect, use, store, and protect the personal information obtained through our website and operational processes.
Due to the international nature of KREATO GLOBAL’s operations, this Policy may apply to users, candidates, interpreters, translators, clients, and collaborators located in different jurisdictions.
By using this website or submitting information to KREATO GLOBAL, you accept the practices described in this Privacy Policy.

1. Information we collect

We may collect personal and professional information including, but not limited to:

• Full name
• Email address
• Phone number
• Country of residence
• Professional and employment information
• Curriculum vitae (CV)
• Experience in interpretation or translation
• Linguistic certifications and evaluations
• Work availability
• Information submitted through contact or recruitment forms
• Billing or payment information when applicable
• Communications made through email, forms, or corporate platforms

Furthermore, we may collect technical information related to the use of the website, including IP address, browser, device, and browsing behavior.

2. How we use the information

The information collected may be used for:

• Recruitment processes, selection, and evaluation of candidates
• Management of interpreters, translators, and collaborators
• Provision of linguistic services and operational support
• Communication with clients, candidates, and users
• Scheduling of interviews, training, and internal processes
• Payment processing and billing
• Improving our services, processes, and user experience
• Compliance with legal and contractual obligations
• Prevention of fraud, abuse, or misuse of our services

KREATO GLOBAL may use aggregated, statistical, or anonymized information for internal analysis, process improvement, quality control, and service development purposes.

3. Use and Disclosure of Information

KREATO GLOBAL does not sell or trade personal information.
Information may be shared only under the following circumstances:

• With clients, technology providers, operational platforms, business partners, or entrusted third parties, only when reasonably necessary for operational, contractual, or commercial purposes.
• With technology providers or platforms used for business operations.
• When there is a legal obligation or requirement from competent authorities.
• When the user has given express consent.

KREATO GLOBAL may use third-party platforms for commercial and communication operations, including video call tools, recruitment platforms, storage services, productivity tools, and payment processing.
Due to the international nature of KREATO GLOBAL’s operations, personal information may be stored, processed, transferred, or accessed from jurisdictions other than the user’s country of residence, including the United States and other countries where clients, technology providers, platforms, or collaborators linked to KREATO GLOBAL operate.
By providing personal information, the user acknowledges and accepts such international transfers, which will be carried out under reasonable measures of confidentiality and security.
Unless expressly stated otherwise in writing, the provision of personal information by users, candidates, interpreters, translators, collaborators, or clients shall not generate any obligation of payment, financial compensation, or remuneration by KREATO GLOBAL for the processing, storage, or legitimate use of said information in accordance with this Privacy Policy.

4. Protection and Security of Information

KREATO GLOBAL implements reasonable technical, administrative, and organizational measures to protect personal information against:

• Unauthorized access
• Loss of information
• Improper alteration
• Unauthorized disclosure
• Fraudulent use

Access to information is limited only to authorized personnel and third parties who require such information for legitimate operational purposes.

5. Data Retention

Personal information will be retained only for the time necessary to:

• Fulfill operational and contractual purposes
• Recruitment and follow-up processes
• Legal and regulatory obligations
• Dispute resolution or audits

KREATO GLOBAL may delete or anonymize information when it is no longer necessary for these purposes.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Improve the browsing experience
• Analyze site traffic and behavior
• Remember user preferences
• Optimize functionalities and performance

The user can modify their browser settings to reject cookies.
However, some site functions may be affected.

7. Links to Third-Party Sites

Our website may contain links to external sites. KREATO GLOBAL is not responsible for the privacy policies, content, or practices of third parties.
We recommend reviewing the privacy policies of any external site before providing personal information.

8. User Rights

Depending on applicable legislation, users may request:

• Access to their personal data
• Correction or update of information
• Deletion of personal data
• Restriction or objection to data processing
• Withdrawal of consent when applicable

Requests can be made through our official contact channels.

9. Sensitive Information

KREATO GLOBAL does not request protected medical information or unnecessary sensitive information during recruitment processes or service provision, except when strictly required for operational or legal reasons.

10. Children’s Privacy

Our services and website are not directed to minors. We do not knowingly collect personal information from minors.

11. Changes to this Policy

KREATO GLOBAL reserves the right to update this Privacy Policy at any time.
Changes will take effect upon publication on this website.